About the Recent Forum Outage
Posted: Mon Dec 17, 2018 8:37 pm
Over the past few days, y'all may have noticed that the forum was down for an extended period of time, only returning a "General Error" when trying to access it. This was caused by a cache issue with the forum that Gillson had to fix, which he did by emptying the forum's cache.
However, we weren't entirely sure what was causing the issue at first, and we believed it may have been related to the server running out of space again (due to Tommy trying to put out another massive update), so we had to wait for Gillson as he was busy, and then he had to get onto a computer he doesn't regularly use to be able to tell the server host to give us more space and look into the forum's issues.
However, we should be running mostly fine now, especially once the server space is increased and Tommy finishes his update. However, the smiley list on the right side of the text box when creating a new post seems to be broken for some reason, so I've notified the other admins about it and we'll see about getting that fixed as soon as we can.
Thank you for your patience and we apologize for any inconvenience this may have caused. If you have any questions, don't hesitate to ask.
-David (freebrickproductions)
However, we weren't entirely sure what was causing the issue at first, and we believed it may have been related to the server running out of space again (due to Tommy trying to put out another massive update), so we had to wait for Gillson as he was busy, and then he had to get onto a computer he doesn't regularly use to be able to tell the server host to give us more space and look into the forum's issues.
However, we should be running mostly fine now, especially once the server space is increased and Tommy finishes his update. However, the smiley list on the right side of the text box when creating a new post seems to be broken for some reason, so I've notified the other admins about it and we'll see about getting that fixed as soon as we can.
Thank you for your patience and we apologize for any inconvenience this may have caused. If you have any questions, don't hesitate to ask.
-David (freebrickproductions)